Frequently Asked Questions
Everything you need to know about bringing comfort home.
How long does shipping take for home decor items?
Standard shipping typically takes 3-5 business days. For larger furniture pieces, delivery may take 7-14 days depending on your location.
What is your return policy for textiles and bedding?
We offer a 30-day return window for all unused and unwashed textiles. Items must be returned in their original packaging to qualify for a full refund.
Are your products ethically sourced?
Yes, at Wrap, we partner with certified manufacturers who prioritize sustainable materials and fair labor practices across our entire home collection.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Currently, we ship to over 20 countries. Shipping fees and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.